Photo: Cottonbro

Practical shopkeeping tools for IT Management

IT should always serve business goals.  To be able to do just that we have to make sure we provide the right solutions for the right costs and at the right time. Let’s take a taxi company as an example. It is only possible for our drivers to do their job properly and provide services Read more about Practical shopkeeping tools for IT Management[…]

Git Stephen Gitau

ITSM or DevOps? You don’t have to choose!

I often get questions whether an organisation should choose ITIL or DevOps. Or people tell me that ‘before DevOps everything was clear’.  And I can imagine the confusion. And often people are right. But it is not so much about choosing a one-size-fits-all solution and expecting things to sort themselves out. It is a matter Read more about ITSM or DevOps? You don’t have to choose![…]

Be aware of the ‘innovation is key’​ trap

You might have heard about the importance of innovation during company speeches, in blogs or at conferences. “We need to be innovative to remain relevant” is something that is often agreed upon. The examples of the most innovative companies, which often have no similarities whatsoever with your company, are endless. In this article I will Read more about Be aware of the ‘innovation is key’​ trap[…]

Practical guide for improving software delivery in DevOps – part 1

In regards to the quality of both software products as devops processes there are four main metrics that can be considered to be leading: Mean Lead Time for changes (MLT) – lower is better,  Mean Time To Recover (MTTR) – lower is better, Deployment Frequency (DF) – higher is better,  Change Failure Rate (CFR) – Read more about Practical guide for improving software delivery in DevOps – part 1[…]

How DevOps metrics are especially helpful for non-it people

I often see that companies who create their products in an agile way are looking for ways to see how things really are going. From the start of agile software development there was a healthy suspicion in regards to metric, reports and dashboards. But to be honest we have, despite never ending discussions about velocity Read more about How DevOps metrics are especially helpful for non-it people[…]

A practical guide for getting ideas to production – Part 3

Part 1 of this series was about how to get an idea worked out into artefacts. In part 2 I illustrated this flow a bit more with examples and created the artefacts. This part will be about translating these artefacts into user stories and acceptance criteria. The result of our activities in part 1 and Read more about A practical guide for getting ideas to production – Part 3[…]